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Insurance Industry Professional

2 months ago

Belmont, United States Relation Insurance Services Full time
About the Role

We are seeking a highly skilled and experienced Account Manager to join our team at Relation Insurance Services. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success.

Key Responsibilities
  • Client Relationship Management: Serve as the main point of contact for clients, addressing their questions, providing guidance on coverage changes and contractual requirements, and educating them on exclusions and exposures.
  • Insurance Plan Design: Assist in the strategic design of insurance plans for clients with little to no supervision, ensuring a high level of client retention.
  • Field Underwriting: Act as a field underwriter and authorized representative of insurance carriers to determine whether coverage should be bound, and bind coverage as appropriate.
  • Account Retention: Strategically assist in the remarketing of renewals to ensure a high level of account retention.
  • Proposal Preparation: Oversee the preparation of proposals for clients, including submissions, loss evaluations, and risk analysis, to ensure timely and accurate quotations and policies.
  • Policy Administration: Prepare summaries of insurance and schedules, support client needs by accurately producing binders, certificates, policies, endorsements, and other related items.
  • Claims Management: Assist clients in submitting first reports of claims, obtain adjusters, and arrange visits from the claims team to facilitate prompt response from carriers and their staff.
  • Policy Audits: Review policy audits, verify their accuracy, and confirm necessary corrections between the client and carrier are executed.
  • Cancellation Management: Review cancellations, determine the reason for cancellation requests, and attempt to save client accounts while maintaining the company's financial equity.
  • Industry Knowledge: Stay abreast of industry information, new products, legislation, coverage, and technology to continuously improve knowledge, performance, and services to clients.
  • Process Improvement: Recommend process improvements as needed and quickly identify and resolve complex client service issues.
Requirements
  • A Property and Casualty License from the state of domicile is required and must be maintained, with preference given to individuals with insurance designations (e.g. CISR, CIC, CPCU).
  • A college degree is preferred.
  • 3-5 years' account management experience in the insurance industry in commercial lines and commercial lines of coverage is required.
  • Strong analytical and mathematical skills.
  • Proficient in using Microsoft Office Suite.
  • Ability to learn and adapt quickly to new technologies and software.
  • A valid driver's license, the ability to travel to client sites, and a reliable source of transportation are required.
  • Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize work effectively.
About Relation Insurance Services

We offer a competitive pay, a safe and healthy work environment, career advancement and development opportunities, paid training and continuing education to obtain/maintain your insurance license, and a robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays, and more.

We are an equal employment opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.