Insurance Support Specialist

3 weeks ago


Jersey City, New Jersey, United States State Farm Insurance Full time

About the Role: As an Office Representative at State Farm Insurance, you will be responsible for delivering exceptional customer service and support to our clients. This includes processing insurance policy changes, handling phone calls, and maintaining accurate customer files. You will also collaborate with team members to achieve office goals and promote insurance products and services.

Responsibilities:

  1. Assist customers with their insurance needs, providing personalized support and guidance
  2. Process insurance policy changes and updates, ensuring accuracy and efficiency
  3. Handle incoming and outgoing phone calls, responding promptly and professionally
  4. Maintain accurate and organized customer files, adhering to company standards
  5. Collaborate with team members to achieve office goals and objectives

Requirements: To be successful in this role, you will need excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. You will also need to be proficient in using technology, such as computer software and phone systems.

About Us: State Farm Insurance is a leading provider of insurance and financial services. We are committed to delivering exceptional customer service and support to our clients, and we are seeking a talented and motivated individual to join our team.

What We Offer:

  • A competitive salary of $50,000 - $60,000 per year, based on experience and location
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Opportunities for professional growth and development, including training and education assistance
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration


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