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Reservation Sales Agent

2 months ago

Maryland City, Maryland, United States NextCar Rental Full time
About the Role

We are seeking a highly motivated and customer-focused Reservation Sales Agent to join our team at NextCar Rental. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our products and services, and driving sales growth.

Key Responsibilities
  • Customer Service: Respond to customer inquiries in a friendly and professional manner, utilizing established telephone techniques and etiquette.
  • Product Promotion: Interact with customers to provide information about our products and services, take orders, and handle complaints or escalate when necessary.
  • Sales: Sell company programs and services to customers to enhance their experience, maximize sales opportunities, and meet service/sales targets set by management.
  • Teamwork: Work effectively in a team environment to achieve sales goals and provide excellent customer service.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Two years of experience in a customer service or sales role preferred.
  • Skills: Excellent communication skills, verbal and written; ability to work effectively in a team environment; and possession of a valid driver's license.
Benefits
  • Competitive Compensation: Competitive salary and commission structure.
  • Benefits Package: Medical, dental, disability, and life insurance; flexible spending accounts; and paid holidays, time off, and bereavement leave.
  • Professional Development: Formal on-the-job training program and credit union membership.