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Patient Access Representative II
2 months ago
We are seeking a highly skilled Patient Access Representative II to join our team at Tenet Health. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and financial clearance processes.
Key Responsibilities- Provide exceptional customer service to patients and families, ensuring a positive experience throughout the registration process.
- Collect and verify patient demographic and financial information, ensuring accuracy and compliance with regulatory requirements.
- Process patient financial clearance, including obtaining insurance authorizations and verifying patient liability.
- Collaborate with healthcare providers and staff to ensure timely and accurate registration and financial clearance.
- Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements.
- High school diploma or equivalent required; some college coursework preferred.
- 0-1 year of experience in customer service or a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Ability to maintain confidentiality and handle sensitive patient information.
- Basic computer skills and proficiency in electronic medical records systems.
- Competitive hourly rate: $16.41-$24.68 per hour.
- Shift differentials available for certain shifts.
- Conifer observed holidays receive time and a half.
- Comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
- 401(k) with up to 6% employer match.
- 10 paid holidays per year.
- Employee Assistance program and Employee discount program.