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Inventory Management Associate

2 months ago

Riverside, United States Actalent Full time
Job Title: Parts Specialist

Job Overview

The Parts Specialist will play a crucial role in assisting the engineering and service teams. This position involves handling customer inquiries via calls and emails, reviewing technical documentation, and procuring necessary components for both clients and service personnel.
Key Responsibilities:
  • Interpret engineering schematics and operational manuals.
  • Analyze technical blueprints to source required components.
  • Provide pricing information and credit terms, and prepare sales agreements for orders.
  • Conduct thorough research to assist service, manufacturing, and purchasing teams in identifying obsolete or unfamiliar parts, ensuring customer needs are met effectively.
  • Estimate delivery timelines based on production and shipping schedules, and address any customer concerns regarding deliveries.
  • Input new customer information and maintain sales records in the database.
  • Monitor and manage back orders, keeping relevant parties informed.
  • Respond to inquiries from internal departments, including engineering, purchasing, and manufacturing.
  • Resolve billing or service-related complaints, directing issues to the appropriate departments for further investigation.
  • Engage with customers and collaborate with engineering teams.
Required Skills:
  • Proficient in reading mechanical and electrical schematics.
  • Experience in creating and interpreting Bills of Materials (BOM).
  • Strong computer proficiency, particularly in Microsoft Word and Excel, with the ability to multitask effectively.
Preferred Skills:
  • Excellent written and verbal communication abilities.
Position Type:

This role is classified as Contract-to-Hire.
Work Environment:

The position is fully on-site, and the team consists of two other members along with a parts supervisor. Standard working hours are from 8 AM to 4:30 PM.
About Actalent:

Actalent is a prominent provider of engineering and scientific services and talent solutions. We empower innovative companies to enhance their engineering and scientific projects by connecting them with specialized professionals who facilitate growth, innovation, and rapid market entry. With a vast network of nearly 30,000 consultants and over 4,500 clients globally, Actalent serves numerous Fortune 500 companies.
Diversity, Equity & Inclusion:

At Actalent, we believe that diversity and inclusion are essential to the success and equity of our workforce. Our commitment to DE&I is reflected in our practices, which include:
  • Recruiting diverse talent.
  • Fostering an inclusive workplace through ongoing self-assessment.
  • Creating a culture of care, engagement, and recognition with clear outcomes.
  • Providing growth opportunities for all employees.
Actalent is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.