Technical Solutions Architect
4 days ago
Company Overview
">Cognitec develops cutting-edge face recognition technologies and applications for enterprise and government customers worldwide. Our solutions are deployed in verification, law enforcement, and video surveillance situations globally.
The company has a presence in Rockland, MA, with headquarters in Dresden, Germany. Cognitec Systems Corporation, owned by SALTO Group, provides sales and support services to customers in the Americas, North and South region.
Job Summary
">We seek an experienced Technical Solutions Architect to provide technical support to systems integrators, value-added resellers (VARs), and end-customers. The ideal candidate will have hands-on experience with solution architecture, computer hardware, infrastructure, networking, and OS administration, as well as direct face-to-face customer interaction experience.
Key Responsibilities
">- Analyze customer requirements and propose well-designed technical solutions
- Evaluate and report on existing and new products and product releases
- Conduct comprehensive technical training for internal and external customers
- Install managed service solutions and maintain them remotely
- Troubleshoot and remedy applications and system issues remotely or on premises
Requirements
">- Substantial experience with software installation and configuration, computer hardware, networking, and OS administration required
- Experience setting up PoC's and production solutions in lab and end-customer environments
- Direct face-to-face customer interaction experience required
- Pre-sales/sales participation exposure required
- Strong technical writing and presentation skills
- Excellent oral and written communication skills
- Exercised interpersonal and relationship management skills
- Bachelor's Degree in Information Technology or related equivalent experience
Benefits
">- Intriguing technical challenges such as face recognition technology
- An experienced and highly motivated team
- State of the art innovation
- $85,000 - $110,000 per year, depending on experience and performance
- Competitive Benefits package including medical, 401K, Paid Time Off, and Professional Development support
About Us
">We are an equal opportunity employer committed to diversity in the workplace.
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