Senior Technical Solutions Specialist
3 days ago
At Motorola Solutions, we are committed to helping public safety agencies and enterprises achieve their mission-critical goals. Solution Architect is a critical role that plays a vital part in our success.
About the JobThis is a remote position (US) with the flexibility to reside in EST or CST. As a Solution Architect, you will be responsible for taking projects from sales to service, including the deployment of Computer Aided Dispatch Systems, Mobile Applications, and Records Management Systems. You will work closely with customers to understand their requirements and develop solutions that meet their needs.
The ideal candidate will have 4+ years of experience in software disciplines such as Systems Integration, Software Engineering, Product Development, System Test, System Support, or Information Technology. Public Safety experience is preferred. Proficiency in Windows Server 2019 or newer, SQL Server 2019 or newer, SQL scripting (T-SQL), XML, XPATH, Extensible Stylesheet Language Transformations (XSLT), and general networking knowledge is required.
Responsibilities- Coordinates and implements customer installation activities in a timely manner.
- Elicits customer requirements and communicates technical details effectively to all levels of organization.
- Understands Public Safety customer environments for product security and reliability.
- Delivers solutions within the context of a defined product, standard interfaces, and limited flexibility.
- Installs, Integrates, Deploys, and Delivers defined solutions.
- Identifies product defects and monitors resolution from engineering to customer acceptance.
- Tracks billable hours for project work completed.
The estimated salary for this position is $95,000 - $115,000 per year, depending on experience and qualifications. This position is subject to working in high-security areas governed by the US Department of Justice's 'Criminal Justice Information Services (CJIS) Security Policy' and requires a successful fingerprint background check administered by Motorola Solutions Inc. customers.
About UsMotorola Solutions is an Equal Opportunity Employer. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.
We offer a comprehensive benefits package, including Incentive Bonus Plans, Medical, Dental, Vision benefits, 401K with Company Match, 10 Paid Holidays, Generous Paid Time Off Packages, Employee Stock Purchase Plan, Paid Parental & Family Leave, and more.
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