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Senior Technical Trainer
2 months ago
BlackLine is seeking a highly skilled Senior Technical Trainer to join our team. As a key member of our training team, you will be responsible for developing and delivering innovative training classes and experiences to our partners and internal employees.
Key Responsibilities- Support new hires with product training and onboarding programs
- Deliver engaging implementation-level training classes on BlackLine products via e-learning, in-person, and/or virtually, integrating best practices and consulting skills with changes in and improvements to software solutions, technology, methodology, processes, and tools
- Articulate and demonstrate technical and professional knowledge of training content and curriculum available across the BlackLine solutions
- Remain current with implementation standards, developments, and trends in areas of expertise
- Bachelor's degree or equivalent work experience
- Technical/specialized knowledge, skills, and abilities: BlackLine solution knowledge, accounting/financial background, public speaking, project management, SaaS implementation methodology
- Ability to conceptualize and present technical concepts clearly and concisely
- Ability to deliver virtual training with MS Teams, WebEx, or similar applications to both small and large audiences
- Ability to accommodate a global virtual and in-person delivery schedule outside of regular North American business hours
- Experience implementing BlackLine solutions
- Experience applying adult learning principles to ILT and VILT training sessions
- Experience in eLearning and ILT course design, storyboarding, student and instructor guides, lab exercises, and job aids with tools such as Articulate, Camtasia, Captivate, Microsoft PowerPoint, etc.
- Experience using Smartsheet or similar project management software
- Multilingual speakers are encouraged to apply
BlackLine is a technology-based company with a sense of adventure and a vision for the future. We are a culture that is kind, open, and accepting, where people can embrace what makes them unique and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
We offer a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity. BlackLine is an equal opportunity employer and is committed to creating an inclusive environment for all employees.
We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
Salary Range: USD $80,000 - USD $120,000 per year. Pay transparency statement: Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.
