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Experienced Front Office Patient Care Coordinator

2 months ago


Eastpointe, Michigan, United States Whole Dental Wellness Full time
Job Summary

We are seeking a highly skilled and compassionate Front Office Patient Care Representative to join our team at Whole Dental Wellness. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.

Key Responsibilities
  • Patient Care: Welcome patients to our practice, assist with scheduling appointments, and provide clear communication regarding treatment plans and financial obligations.
  • Administrative Support: Manage multiple administrative tasks daily, including data entry, phone calls, and correspondence with patients and insurance companies.
  • Team Collaboration: Work closely with dental assistants and hygienists to provide a positive and supportive environment for patients and colleagues alike.
  • Problem-Solving: Utilize effective communication and interpersonal skills to resolve patient concerns and provide solutions to complex problems.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills to effectively interact with patients, colleagues, and insurance companies.
  • Organizational Skills: Demonstrate ability to prioritize tasks, manage multiple responsibilities, and maintain accurate records.
  • Teamwork: Embody a team-focused mentality, working collaboratively with colleagues to achieve common goals and provide exceptional patient care.
  • Adaptability: Remain flexible and adaptable in a fast-paced environment, responding to changing priorities and patient needs.
What We Offer
  • Competitive Compensation: Receive a competitive salary and benefits package, reflecting your value to our team.
  • Opportunities for Growth: Develop your skills and expertise in a dynamic and supportive environment, with opportunities for professional growth and advancement.
  • Positive Work Culture: Join a team that values teamwork, empathy, and lifelong learning, creating a positive and inclusive work environment.