Service Titan and Back Office Systems Manager
3 weeks ago
Job Title: Service Titan and Back Office Systems Manager
Location: Remote
Estimated Salary: $120,000 - $180,000 per year
About the Company: Horizon Group Holding is a leading provider of heating, air conditioning, plumbing, and electrical services to residential customers. With a strong brand and operations model, we have successfully delivered high-quality services to our customers for over 32 years.
Job Description:
- Manage companywide processes around data requests for ServiceTitan, including Master, Material, Customer, Supplier, Pricebook, and other Master Data domains.
- Ensure integrity and consistency of ServiceTitan enterprise data, supporting secure solutions for sensitive data and enhancing confidence in system data across platforms and business units.
- Lead data cleansing and migration activities from legacy systems to ServiceTitan for new acquisitions and integrations.
- Partner with the Operational Excellence team to ensure implementation initiatives meet operational and financial requirements.
- Serve as a ServiceTitan data liaison, collaborating with business departments and building cross-departmental teams to ensure ongoing data accuracy and maintenance.
Requirements:
- Bachelor's degree in Business, Finance, Computer Science, or related fields.
- 2-5 years of ServiceTitan experience in Home Services or a related customer industry.
- Experience with Sage Intacct is required.
- Recent ServiceTitan system implementation and data mapping/transition from legacy systems.
- Advance level of proficiency in Microsoft Excel (incl. pivot, lookups).
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