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Retail Sales Associate

4 weeks ago

Metairie, Louisiana, United States Cash America Full time
Job Title: Retail Sales Associate

Cash America Pawn is seeking a Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing excellent customer service, processing sales and loans, and maintaining a clean and organized sales floor.

Responsibilities:
  • Greets and interacts with all customers to develop a rapport and provide financial solutions
  • Performs non-management open/close procedures
  • Keeps the sales floor clean, stocked, and maintains the display of merchandise
  • Performs sales and loan transactions in accordance with established policies and procedures
  • Handles all cash and negotiable items in accordance with established policies and procedures
  • Answers incoming calls per company standards
  • Effectively communicates to customers the legal aspects of the pawn and buy transactions
  • Communicates effectively with coworkers and managers, displaying respect and using effective communication tools
  • Partners with all employees to create a positive and memorable customer experience
Requirements:
  • Must be willing and able to lift/carry up to 50 pounds
  • Must be willing and able to perform duties and tasks for extended periods of time
  • Ability to work with firearms and to become firearms certified
  • Minimum Age: 18 years old
  • High School Diploma, GED, or equivalent experience
  • Strong desire to work, serve customers, work with people, and be team-oriented
  • Ability to multi-task in a fast-paced environment
  • Ability to perform basic math calculations proficiently
  • Cash handling experience is preferred
  • Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays
  • Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines
Commission Plan:

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance.

Cash America Pawn is an Equal Opportunity Employer.