Evening Operations Manager Trainee

2 weeks ago

Londonderry, New Hampshire, United States Hannaford Supermarkets Full time
Job Title: Evening Operations Manager Trainee

Hannaford Supermarkets is seeking a highly motivated and organized Evening Operations Manager Trainee to join our team. As a key member of our operations team, you will be responsible for managing retail operations for assigned departments, making decisions that impact store associates, merchandise quality, and customer service.

Key Responsibilities:
  • Foster a positive and inclusive work environment to retain associates and customers.
  • Ensure all quality standards are met, and maintain accurate records of production, shrink, sales, and inventory.
  • Manage department operations in accordance with established department standard practices, and supervise the performance of all duties and responsibilities of assigned department associates.
  • Role model outstanding customer service, and use good judgment in delegation, assignment, and follow-up required for efficient department performance.
  • Develop product knowledge in all areas of assigned departments, and use RF units as needed.
  • Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues.
  • Conduct performance appraisals on all department associates according to company standards, and maintain effective work schedules to meet production and customer service standards.
  • Understand and use company tools such as MPP, financial reports, scheduling, ordering, and business information systems.
  • Ensure operational and merchandising standard practices are followed to maximize profitability, and maintain solid communication in the department and throughout the organization.
Requirements:
  • Department Manager or equivalent experience required.
  • College degree or equivalent preferred.
  • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company-provided training and have the ability to achieve accreditation within the first 90 days of employment.
  • Ability to use computers and other communication systems required to perform job functions.
  • Meet established volume and fixed activity standards.
Preferred Requirements:
  • Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness, and control of other expenses.
  • Foster a sales-driven, consumer-focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.
  • Treat all associates with fairness, dignity, and respect, and provide recognition of accomplishments and offer constructive counseling when necessary.
  • Ensure the maintenance of the store's appearance and presentation, and ensure quality conditions of all products.
  • Manage performance of duties and responsibilities of all assigned department associates, and make hiring, training, and performance management recommendations for assigned department associates.
  • Support the development needs of assigned department associates, and use good judgment in delegation, assignment, and follow-up required for efficient store performance.
  • Observe and ensure compliance with company security, safety, and food safety standards.
  • Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy.
  • Complete understanding of the causes and means for resolving inventory shrink issues in assigned departments.
  • Understand the use of company tools such as MPP, financial reports, scheduling, ordering, and business information systems.
  • Have a solid understanding of standard practices for all departments.
  • Maintain solid communications with the management team, all associates in the store, and throughout the organization.
  • Treat all store information as strictly confidential.

Hannaford Supermarkets provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth, and related conditions), age, veteran status, national origin, sexual orientation, gender identity, and gender expression, disability, or any other characteristic protected by law.

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