Luxury Retail Sales Associate

2 weeks ago

Livermore, California, United States Longchamp USA , Inc. Defunct Full time
{"title": "Luxury Retail Sales Associate", "description": "Job Summary

Longchamp USA, Inc. Defunct is seeking a skilled Luxury Retail Sales Associate to join our team at the Longchamp Outlet located in San Francisco Premium Outlets. This is an hourly base + bonus position.

Key Responsibilities
  • Generate and maximize sales through effective client persuasion.
  • Maintain extensive knowledge of products and merchandise care.
  • Stay updated on new items, customer service guidelines, and store policies.
  • Develop and manage client books to foster long-term relationships.
  • Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
  • Gift wrap and bag items for customers.
  • Assist with mailings, answer phones, and process phone orders.
  • Contribute to floor moves, merchandising, and display efforts.
  • Support processing and replenishing of merchandise.
  • Tag merchandise as needed, not limited to sales periods.
  • Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping.
Requirements
  • High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
  • Three plus years of high-end retail, boutique, or sales experience.
  • Proficient in inventory management, customer sales, and merchandising.
  • Skilled in Cegid transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines.
  • Proficient in UPS System for shipment preparation and processing.
  • Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.
Benefits
  • Eligible for Medical, Dental, and Vision coverage after 30 days of hire.
  • Company-paid Life and AD&D insurance after 30 days of hire.
  • 401k Retirement Plan with company match.
  • Gym Reimbursement.
  • PTO days.
  • Bonus eligibility.
", "lang_code": "en"}

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