Service Delivery Expert

2 days ago


Lake Charles, Louisiana, United States Nicholas Reina - State Farm Agent Full time
About Our Agency

Nicholas Reina - State Farm Agent is committed to delivering exceptional client experiences through personalized service and expert advice.

Job Description

We are seeking a Customer Service Representative to join our team, responsible for handling customer inquiries and resolving issues.

Key Responsibilities
  • Answer customer inquiries and provide policy information in a timely and professional manner.
  • Assist clients with policy changes and updates, ensuring seamless service delivery.
  • Process insurance claims and follow up with clients to ensure satisfaction.
Requirements
  • Strong communication and interpersonal skills, with the ability to build rapport with diverse clients.
  • Detail-oriented and able to multitask, prioritizing tasks to meet deadlines.
  • Previous customer service experience preferred, but not required.
What Sets Us Apart
  • Competitive salary range.
  • Opportunity for advancement and career growth within the agency.
  • Training and development programs to enhance skills and knowledge.
  • Paid time off and flexible scheduling.


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