Event Experience Manager
4 weeks ago
We are seeking a highly skilled Event Experience Manager to join our team. As a key member of our events team, you will be responsible for managing the execution of all aspects of events, including planning, day-to-day coordination, and exit strategies.
You will serve as a meeting planning advocate and liaison to all operational departments, ensuring seamless delivery of hotel products and services according to conference group plans. Your expertise will be utilized to generate necessary program documents, including pass-on reports, Banquet Event Orders (BEOs), post-convention reports, and change logs.
Key Responsibilities- Manage the execution of all aspects of events, including planning, day-to-day coordination, and exit strategies.
- Serve as a meeting planning advocate and liaison to all operational departments.
- Coordinate all convention group plans and catering needs with all required operational departments.
- Verify on-site delivery of hotel products and services according to conference group plans.
- Utilize software for generation of necessary program documents.
- Advise clients on current status of events and functions, including items pending and action items.
- Maintain program knowledge by attending planning meetings, conference calls, reviewing group resumes, and banquet event orders (BEOs) prior to group arrival.
- Partner with Conference planning team to verify issues are identified and resolved.
- Attend planning visits, welcome receptions, tie-down meetings, and any internal meetings related to security, parking, or production.
- Resolve potential meeting or room set issues proactively.
- Utilize available resources to meet client requests or resolve client issues.
- High school diploma or GED; 3 years in the event management or related professional area.
- Bachelor's degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the event management or related professional area required.
Marriott offers a competitive hourly pay range of $24.52 to $27.40, a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.
Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
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