Sportsplex Service Desk Associate
1 month ago
Job Summary
The Village of Orland Park's state-of-the-art Sportsplex health and fitness facility is seeking a highly motivated and customer-focused individual to join our team as a Sports Central Attendant. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for all Sportsplex visitors.
Key Responsibilities
- Greets all Sportsplex visitors in a friendly, courteous, and respectful manner
- Provides exceptional customer service, responding to questions and resolving issues in a timely and professional manner
- Directs patrons to various areas of the Sportsplex, including recreation equipment, towels, and locks
- Verifies membership and residency ID cards, handles cash transactions, and issues wristbands
- Maintains the service desk operations in an orderly fashion, ensuring a clean and organized environment
- Answers telephones, responds to questions, and directs calls as needed
- Assists with light janitorial duties as required
Qualifications and Requirements
- High school diploma or equivalent required
- Prior customer service and cash handling experience highly preferred
- Must be energetic, organized, and possess strong communication and interpersonal skills
- Good computer and phone skills required
- Must be at least 16 years old; 18 years of age or older preferred
Working Conditions
- Approximately 15-19 hours per week
- Shifts vary on weekdays, with opening shifts starting at 5:30 AM and closing shifts ending at 10:00 PM
- Weekend and holiday availability preferred for morning/afternoon/closing shifts
- Individual schedules planned two weeks in advance based on staff availability
Compensation and Benefits
- Hourly rate of pay: $14.00
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