Retail Store Team Member

3 weeks ago


White Plains, New York, United States Carter'sOshKosh Full time
About the Job

We are seeking a Retail Store Team Member to join our team at Carters.

About Our Company:

Carters Inc. is a leading brand in the marketplace, selling our products through over 1,000 Company-operated stores and online platforms.

Your Key Responsibilities:

You will be responsible for providing exceptional customer service, assisting with omnichannel transactions, and maintaining a safe and clean store environment.

Key Tasks:

  • Welcome customers and provide assistance with product styles, features, and benefits
  • Resolve customer issues and balance multiple customers in a busy retail environment
  • Assist customers with omnichannel transactions to ensure a positive shopping experience
  • Execute and expedite point of sale/register transactions
  • Complete floor replenishment and shipment as needed
  • Articulate current promotional events and the brand loyalty program to customers
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Requirements:

  • A positive and solutions-oriented mindset
  • Demonstrated customer service and engagement skills
  • Effective and professional verbal and written communication skills
  • The ability to manage multiple tasks at once

Working Conditions:

  • Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
  • Stand or walk for extended periods of time; climb up and down a ladder

Compensation and Benefits:

$16.00 - $18.25 per hour based on experience and location, plus benefits and perks that make life better.



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