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Custodial Operations Manager

2 months ago

San Jose, California, United States PRIDE Industries Full time

Job Summary:

The Custodial Lead is responsible for overseeing custodial operations and daily staff activities in a large commercial or federal facility. This role requires a strong understanding of custodial practices, equipment, and procedures, as well as the ability to work with developmentally disabled and/or physically challenged adults.

Key Responsibilities:

  • Oversee custodial staff to perform maintenance and cleaning services in a large facility, ensuring departmental coverage and customer satisfaction.
  • Prioritize and assign tasks, coaching staff in performing duties and ensuring quality standards are met.
  • Inspect work areas regularly, including outside grounds, to ensure quality and identify areas for improvement.
  • Train and assist staff in performing duties, and in the safe and proper use of cleaning products, scrubbers, buffers, and other custodial equipment.
  • Oversee the waxing and buffing of floors on a regular basis, ensuring a high level of quality and safety.
  • Oversee the cleaning and maintenance of custodial equipment, ensuring proper operation and safe condition.
  • Order and maintain quantities of supplies, stock, and equipment, ensuring a smooth operation.
  • Fulfill other duties and special projects as assigned by management.

Requirements:

  • At least one year of custodial experience.
  • Ability to communicate effectively both orally and in writing, presenting information and responding to questions from clients, customers, and others.
  • Experience working with adults with developmental disabilities and/or physical challenges preferred.
  • Knowledge of Cal OSHA and OSHA occupational safety regulations.
  • Knowledge of departmental operations, procedures, and organizational policies.
  • Knowledge of specialized departmental equipment, including scrubbers and buffers.
  • Ability to communicate effectively and respond to questions and requests from team, customers, and others.
  • Effective written communication skills using appropriate business English.
  • Human relations skills to maintain effective working relationships with team.
  • Effective customer service skills.
  • Intermediate computer literacy, including knowledge of word processing, spreadsheet, database, and presentation software.
  • BASIC mathematical ability, including addition, subtraction, multiplication, and division.
  • Demonstrated customer service, problem-solving, and common sense skills.

Work Environment:

Work is performed in an office environment, or at a customer's location, such as a commissary environment, a federal courthouse, or a military base. Employees may be exposed to toxic chemicals, noise from equipment in maintenance environments, and depending on indoor and outdoor conditions, exposure to cold or heat.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.