Airport Support Team Member

2 days ago


Santa Rosa, California, United States Alaska Airlines Full time

About the Role

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As a Ramp & Customer Service Agent, you will be responsible for above- and below-wing tasks, including guest interactions and ramp functions. This is a dynamic role that requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

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Key Responsibilities

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  • Assist guests with travel needs
  • Perform below-wing functions, including transporting baggage and cargo, loading and offloading luggage and cargo, aircraft marshaling, pushing back the aircraft, and deicing
  • Performs aircraft grooming and security searches
  • Process and secure guest luggage, file and maintain luggage claims as necessary
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Requirements

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  • High school diploma or equivalent required
  • Minimum age of 18 years old
  • Able to communicate in English
  • Ability to obtain airport security clearance
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What We Offer

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  • Competitive compensation package, including a starting rate of $18.82/hour
  • Total Rewards program, offering comprehensive well-being programs, generous 401(k) match, quarterly and annual bonus plans, and more


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