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IT Core Systems Manager

2 months ago

Myrtle Beach, South Carolina, United States Find Great People | FGP Full time
About the Role

Find Great People | FGP is seeking a highly skilled IT Core Systems Manager to oversee the Symitar System and lead a team responsible for its management and administration.

Key Responsibilities
  • System Oversight: Coordinate and manage the daily operations of digital and core systems, ensuring seamless integration and optimal performance.
  • Team Leadership: Lead a team of IT professionals responsible for the management and administration of the credit union's core banking system, banking technologies, and applications.
  • Documentation and Implementation: Responsible for documentation, implementation, and performance of IT programs and processes, ensuring compliance with industry standards and best practices.
  • System Integration: Responsible for day-to-day activities, support, and integration of various digital products and systems, including digital banking platform, mobile apps, mobile deposit, bill pay, digital payments, e-documents, e-signature, online lending, and account opening solutions, banking by phone, and monitoring of online systems and services.
  • Vendor Coordination: Coordinates with the IT team to transition new systems and processes from implementation to ongoing support, ensuring a smooth transition and minimal disruption to business operations.
  • System Assurance: Responsible for assuring the day-to-day operations and processing of the credit union's Symitar/EASE core operating systems meet the credit union's business requirements, ensuring optimal performance and efficiency.
  • Vendor Management: Will work with core banking vendor on implementing, configuring, and deploying third-party data integration between the core banking systems and vendor solution using SymXchange and SymConnect.
  • System Support: Work with vendors as necessary to implement, support, and maintain third-party solutions, ensuring seamless integration and optimal performance.
  • System Testing: Supports the implementation of new digital services and completes comprehensive testing and validation of upgrades and releases to existing digital services, ensuring compliance with industry standards and best practices.
Requirements
  • Technical Knowledge: Basic working knowledge of object-oriented design and programming languages.
  • Experience: Five or more years of similar or related experience, including preparatory experience.
  • Industry Knowledge: Understanding of electronic document signatures, peer-to-peer, ATM, card networks, and mobile and online banking platforms.
  • Vendor Management: Experience with vendor and contract management.