Banking Operations Specialist

3 weeks ago


Houston, Texas, United States Independent Bank (TX) Full time
Independent Bank (TX) offers an exciting opportunity for experienced professionals to join our team as Financial Center Service Associates. In this role, you will be responsible for delivering exceptional customer service, processing account maintenance, and promoting financial products to meet customers' needs.

This position requires strong interpersonal and communication skills, with a focus on building trust and rapport with customers. You will work collaboratively as part of a team to achieve sales goals and provide quality service.

To succeed in this role, you must possess a high school diploma or equivalent, with a minimum of 6 months of experience in sales and service environments involving cash handling and face-to-face customer interaction. Strong organizational, interpersonal, communication, and customer relation skills are also essential.

The estimated annual salary for this position is approximately $40,800, based on a competitive starting pay rate of at least $19.50/hour and full-time employment status. Additionally, benefits include medical, dental, and vision insurance, 401(k) eligibility with a company match, and paid time off (PTO).

Responsibilities:
  • Provide excellent customer service and build strong relationships with customers
  • Process account maintenance, operations, and correspondence services
  • Meet financial center sales goals by participating in workplace banking events and cross-selling financial products
  • Perform duties of a Financial Center Teller, including balancing cash drawers and providing various account services


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