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Sales Associate

2 months ago

Walnut Creek, California, United States Anthropologie Full time
{"Role Summary": "As a Sales Associate at Anthropologie, you will play a key role in delivering exceptional customer experiences and driving sales through personalized interactions.

Key Responsibilities:

**Customer Experience**:

* Engage with customers in a genuine and personalized way, making them feel welcome, heard, and valued
* Support a selling environment on the sales floor by connecting with multiple customers and sharing product suggestions
* Utilize technology to provide a frictionless customer experience, including transactions, size and color searches, and order placement for unavailable items

**Teamwork + Communication**:

* Build productive relationships with peers, seeking support when needed and offering assistance to others
* Participate in product knowledge sharing, current trends, and personal styling priorities to inspire customers
* Contribute to positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal
* Provide insights on customer and employee experiences, communicating feedback to Store Leadership

**Visual + Business Operations**:

* Understand your contribution to service and selling on every shift, impacting the store's business
* Support the shipment process, gaining awareness of new products and restocks, and contributing to omni order fulfillment processes while maintaining stock levels
* Maintain Anthropologie's visual and operational standards, focusing on the customer and staying current on merchandising updates

**Role Qualifications**:

* Passion for the Anthro brand
* Experience in customer service
* Ability to work flexible hours, including nights, weekends, and holidays

**Perks and Benefits**:

URBN offers comprehensive Perks & Benefits to employees, including medical, dental, vision, PTO, employee discounts, retirement savings, and more. For additional information, visit our website.

**Pay Range**:

USD $18.00/Hr.

**Anthropologie Wage Transparency**:

To view information related to various state-specific wage transparency laws, click here.

**EEO Statement**:

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.

We believe strongly in fostering a safe, fair, and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

Join us in creating a workplace where everyone feels valued, respected, and empowered to succeed.