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Airport Customer Service Representative

2 months ago

Missoula, Montana, United States Unifi Full time

Job Summary:

Unifi is seeking a highly skilled and customer-focused Airport Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities:

  • Assist passengers with their baggage pick-up and resolve issues related to delayed, lost, or damaged items.
  • Utilize computer software to track and catalog luggage, ensuring accurate and efficient processing.
  • Handle customer interactions with professionalism, efficiency, and courtesy, providing a positive experience for all customers.
  • Perform other related duties as assigned, within the scope of the position.

Requirements:

  • Must be a local resident with a valid In-State Driver's License.
  • High School diploma or equivalent required.
  • Ability to pass a pre-employment drug screen and up to a 10-year background check.
  • Must be at least 18 years of age and authorized to work in the United States.
  • Must complete ramp and SIDA training to obtain airport authority identification security.
  • Ability to lift/carry/push/pull items of 70 pounds or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Benefits:

We offer a competitive compensation package, including a full benefit plan, and opportunities for career advancement in a fast-growing business. Unifi is committed to equal opportunity employment and a diverse workplace.