Technical Product Manager, Integrations and APIs

1 month ago

Washington, Washington, D.C., United States Analyst1 Full time
About the Role

We're seeking a skilled Technical Product Manager to lead our API integrations and security efforts. As a key member of our team, you'll be responsible for designing and implementing a growing scope of third-party integrations that meet customer feedback, requirements, and market needs.

You'll partner closely with our customer success and engineering teams, as well as the sales team, to develop and maintain the integration roadmap. This will involve aligning the roadmap to company and strategic goals, communicating the planned value to various teams, and gathering feedback along the way.

As a Technical Product Manager, you'll guide our ongoing API engineering efforts with a product-led, human approach to integration connectivity. You'll make connecting to our APIs an approachable, efficient experience for both technology partners and direct customer use cases.

You'll implement product principles while collaborating with these teams to balance viability and value, feasibility, and usability. You'll also support product and engineering planning efforts by documenting integration APIs, their responses, mapping these responses to our data model, and ensuring the integration for end users is approachable and efficient.

Additionally, you'll manage the functional compatibility with integration vendors and their products to regularly ensure healthy integrations are being delivered to customers. You'll plan and manage changes to integration partner APIs or processes, including intelligence feed integrations and other security use case-oriented integrations.

You'll drive effective communication and collaboration between the product and engineering teams to solve problems and deliver valuable results. You'll also coordinate with engineering and QA team members during the release process to support successful releases.

Finally, you'll understand, research, and follow integration design and outcome trends in the industry, and make recommendations regarding new technologies to integrate with based on a visibility into market expectations or opportunities.

What You'll Bring
  • You have 5+ years of technical experience, working with APIs, planning integrations, or solving user problems with technical solutions.
  • You have a bachelor's degree or equivalent experience.
  • You have impressive communication skills and understand that the most impactful ideas are only as good as our ability to express them.
  • You have a deep sense of empathy and compassion and have a people-centric mentality.
  • You're driven to break apart complexity and comprehend the pieces.
  • You're not one to say, 'that's not my job.' You take ownership and understand the importance of having follow-through.
  • You're a 'good human.' You align to our core value of having honesty and integrity, you're humble, and treat others with respect.
  • You actively seek out opportunities to learn from others, and you take the time to share your knowledge.
  • You crave collaboration and pursue the thoughts of others to validate your thinking.
  • You're resilient and embrace change.
Bonus Requirements
  • A drive to improve other technical aspects of the Analyst1 product, such as identifying and planning improvements to overall performance and stability.
  • Experience managing B2B vendor relationships and/or contract negotiations.
  • Cybersecurity experience will be a huge plus.

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