Security Operations Center Operator

2 weeks ago


Minnesota, United States Park Nicollet Health Services Full time

Job Summary:

Park Nicollet Health Services is seeking a skilled Security Operations Center Operator to join our team. As a key member of our security team, you will be responsible for protecting people, property, information, and the reputation of our organization.

Key Responsibilities:

  • Monitor cameras and alarms to ensure the safety and security of our facilities and patients.
  • Dispatch emergency response teams to address incidents and provide support to colleagues, patients, and visitors.
  • Operate access control technology to ensure secure access to our facilities.
  • Provide general assistance to colleagues, patients, and visitors, including answering phone calls and responding to emails.
  • Support all HealthPartners properties and work locations in preparedness, response, and recovery from both routine and emergency incidents.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Previous experience in law enforcement, military, or healthcare security preferred.
  • Successful completion of the New Dispatcher 25-day Training Program, including Department Verbal De-escalation Training.
  • APCO Public Safety Telecommunicator Certification and FEMA ICS 100, 200, 700, 906 & 907 within 12 months of hire.

Benefits:

Park Nicollet offers a competitive benefits package, including medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic, and more. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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