Assistant General Manager

2 months ago


Pensacola, Florida, United States 200 South Tap House Full time
Job Summary

We are seeking a highly skilled and experienced Assistant General Manager to join our team at 200 South Tap House. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant and bar, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management: Supervise and motivate staff to achieve sales and customer satisfaction goals, manage day-to-day operations, including scheduling, staffing, customer service, and maintenance issues.
  • Quality Control: Ensure that all company standards, policies, and procedures are followed consistently by all staff, monitor and evaluate restaurant and bar service performance, and customer relations.
  • Leadership: Take the initiative to correct deficiencies, provide input in decision-making, and lead by example to maintain a positive and productive work environment.
  • Customer Service: Remain readily accessible to guests and employees, maintain effective communications between staff and management, and nurture positive working relationships with staff.
  • Inventory Management: Liaise with suppliers and sales representatives, ensure accurate inventory management, and minimize waste.
  • Regulatory Compliance: Maintain current management certification through ServSafe and ensure compliance with laws and regulations.
Requirements
  • Education: High school degree or equivalent, with business-related college courses preferred.
  • Experience: Five years of food and beverage experience, with at least three years in a supervisory capacity.
  • Skills: Knowledge of various positions within the restaurant and bar operations, monitoring and controlling cash flow, security of assets, food and beverage product handling and preparation, service etiquette, and standard safety and sanitation practices.


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