Customer Service Portfolio Manager
7 days ago
About the Role:
At iShare Inc., we are committed to providing exceptional customer service to our clients. As a Customer Service Portfolio Manager, you will play a vital role in achieving this goal by delivering accurate and efficient transaction processing services.
Responsibilities:
- Process transactions promptly and accurately, ensuring seamless interactions with clients.
- Collaborate with internal stakeholders to resolve complex client issues.
- Educate clients on transfer agency procedures, policies, and regulations.
Requirements:
- A minimum of 3-6 years of experience in customer service, preferably within the global financial services industry.
- Strong problem-solving and communication skills.
- Familiarity with Microsoft Office Suite.
- The ability to handle sensitive financial information with discretion and professionalism.
Compensation Package: Competitive salary range: $60,000 - $90,000 per annum, plus benefits and opportunities for professional growth.
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