Luxury Building Ambassador

1 week ago


Needham Heights, United States Boston Residential Concierge Full time
Residential Concierge Opportunity

We are seeking a highly motivated and friendly professional to join our prestigious residential building team as a Residential Concierge. This is a fantastic opportunity for someone who takes pride in providing exceptional service and creating a lasting impression.

About the Role:

The successful candidate will be responsible for extending a warm welcome to residents, acknowledging their guests with poise, and providing exceptional resident services including package acceptance and retrieval, transportation options, and restaurant reservations.

Key Responsibilities:

  • Provide impeccable customer service, ensuring that every interaction is positive and memorable.
  • Multitask effectively, prioritizing tasks and managing time efficiently to meet deadlines.
  • Adhere to formal operating policies and procedures, upholding property rules and regulations.
  • Collaborate with colleagues to ensure seamless communication and effective problem-solving.

Requirements:

  • Minimum 2 years' experience in customer service or hospitality.
  • Excellent communication and interpersonal skills.
  • Able to multitask effectively and work under pressure.
  • Basic computer proficiency and ability to learn new systems quickly.

Benefits:

  • 401k retirement plan with employer matching.
  • Paid time off to relax and recharge.
  • Comprehensive training program with compensation.

Compensation Details:

$18-$22 per hour, depending on experience. With an estimated annual salary of $37,440 - $45,760, this role offers a competitive remuneration package.



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