Customer Service Representative

4 weeks ago


Bridgeport, Connecticut, United States H&R Block Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist at our Franchise Location.

Key Responsibilities:

  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned

Requirements:

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a competitive pay range of $15.25 to $20 per hour.



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