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Medication Packaging Specialist
2 months ago
Optum is seeking dedicated individuals to become part of our pharmacy technician team, committed to enhancing the well-being of our clients through innovative solutions and empathetic service. As a member of the UnitedHealth Group family, we are supported by the extensive resources of a global health organization, striving to help individuals lead healthier lives and improve the overall health system.
We are a modern home-delivery pharmacy specializing in adherence packaging, aiming to positively impact our customers' lives by treating them with the utmost care and respect. Our work environment promotes a balance of diligence and enjoyment, offering competitive compensation and a comprehensive benefits package.
Our vision is to transform healthcare for all, while our mission focuses on engaging customers by resolving challenges related to medication access and adherence. We have initiated this journey by simplifying the medication adherence process.
In this role, you will be responsible for ensuring accurate medication placement into divvyPACKS, operating robotic machinery, and managing the workflow from initial dispensing to quality assurance. You will assist pharmacists with various tasks including receiving, shipping, counting, and packaging medications.
Work Schedule: Standard working hours with some required holidays.
Key Responsibilities:
- Operate automated machinery for pre-sorting and packaging medications, including managing exception trays and overseeing workflow stages from dispensing to quality control.
- Accurately count and fill prescription vials, applying labels to bulk prescription items.
- Prepare and ship completed divvyPACKS, ensuring correct labeling on dispensers and shipping boxes.
- Organize and prioritize shipping boxes to ensure timely delivery.
- Deliver exceptional customer service to patients and caregivers.
- Maintain up-to-date patient records with a strong focus on detail and compliance with privacy regulations.
- Act as a liaison between pharmacists and other healthcare professionals as necessary.
- Ensure timely processing of orders while meeting clinical requirements prior to fulfillment.
- Perform additional duties as assigned.
We value and recognize your contributions in an environment that challenges you and provides clear guidance for success in your role, as well as opportunities for growth in other areas of interest.
Required Qualifications:
- High School Diploma or GED (or higher).
- Illinois State Pharmacy Technician license (or ability to obtain within two years of employment).
- Basic computer skills and typing proficiency.
- Fluency in reading, writing, and speaking English.
- Ability to stand for extended periods.
- Capability to handle small tablets and manipulate objects with hands; ability to perceive size, shape, temperature, or texture through touch.
- Ability to lift and push or pull up to 50 pounds.
- Ability to see objects closely and distinguish colors.
Preferred Qualifications:
- Experience with multiple software programs for medication order fulfillment.
- Mathematical skills for basic calculations including addition, subtraction, multiplication, and division.
- Familiarity with automated medication packing machines.
- Certification from the Pharmacy Technician Certification Board and maintenance of current certification.
Essential Soft Skills:
- Team-oriented mindset.
- Strong attention to detail and accuracy.
- Self-motivated with the ability to work independently.
- Problem-solving skills with clear communication of issues.
At Optum, we are dedicated to helping individuals lead healthier lives and improving the health system for everyone. We believe in equitable healthcare access for all, regardless of race, gender, sexuality, age, location, or income. We are committed to addressing health disparities and enhancing health outcomes as a priority within our mission.
Diversity fosters a healthier workplace: Optum is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Optum maintains a drug-free workplace. Candidates must pass a drug test prior to employment.
