Ambulatory Nurse Specialist
3 days ago
Job Summary:
We are seeking a skilled and compassionate Ambulatory Nurse to join our team at Mass General Brigham. As an Ambulatory Nurse, you will provide high-quality patient care in a dynamic and fast-paced environment.
Key Responsibilities:
- Provide nursing support and care to patients in the Ambulatory Medical Surgical Specialties & Float Pool.
- Ensure timely and effective communication with patients and referring providers.
- Provide clinical telephone triage and general nursing support for patients across the Division of Ambulatory Medical Surgical & Specialties.
- Maintain familiarity with department activity and work closely with clinicians and support staff to provide the most appropriate triage and facilitate timely and effective communication and scheduling.
- Participate in departmental and organizational quality management and/or quality improvement projects as directed by the leadership team.
- Proficient use of the electronic medical record, documenting in a manner that is clear, complete, concise, and in SBAR format when appropriate to remain compliant with nursing standards.
- Work in a normal office setting, with extended periods of sitting and fast-paced, phone-based care.
- Prepare, perform, and document the coordination of clinical care, including assisting patients with medication questions, delivering lab results, and providing patient education as needed and requested.
- Work collaboratively to provide excellent care to patients and families in the safest environment.
Requirements:
- Graduate of an approved school of nursing with current registration in Massachusetts.
- Bachelor of Science Degree in Nursing is required for newly licensed nurses.
- Minimum of 6 months of recent (within 12 months) clinical nursing experience in an Ambulatory Clinic/Practice setting and/or Emergency room setting required.
- Minimum of 6 months of nursing experience with telephone triage required, and telephone triage must be the main responsibility of this experience.
- Experience with in-person triage and clinical assessment techniques of an adult patient within the last 4 years is required.
- Experience in an Ambulatory Medical Specialty (not procedural) area or Primary Care with patient care delivery as an RN is preferred.
- Must be comfortable with all aspects of patient care in person and via telephone.
- Case Management experience preferred.
Preferred Qualifications:
- Certification or desire to obtain certification in Ambulatory Care or an ambulatory Specialty area within 2 years is preferred.
- Able to work weekend rotation per the MNA contract.
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