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Customer Service Ambassador
2 months ago
Job Summary:
We are seeking a highly skilled and customer-focused Server to join our team at Paradies Na. As a Server, you will be responsible for delivering exceptional service to our guests, ensuring a memorable experience that exceeds their expectations.
Key Responsibilities:
- Exceed customer service standards by providing timely, accurate, and friendly service to every guest.
- Greet guests, take drink and food orders, and provide information about menu items to enhance sales opportunities.
- Follow recipes and directions for mixing beverages, accurately process transactions through the POS, and respond to customer concerns in a professional manner.
- Ensure a clean, sanitized, and well-stocked bar, adhering to health, safety, and sanitation guidelines.
- Inventories beverages and operation supplies, orders replacement items as needed, and maintains a clean and organized work environment.
- Accountable for compliance with all local, state, and federal laws and regulations, including those related to food safety.
Requirements:
- High School diploma or GED
- Food and Beverage experience preferred but not required
- 1-year experience bartending required
- Knowledge of math to figure cost, make change, and cash handling procedures
- Good communication skills and ability to work independently and with other team members
- Able to work unsupervised for extensive periods and demonstrate good judgment when dealing with customers and peers
- Ability to work various shifts in a 7/365 team-oriented environment
- Excellent customer service skills and ability to communicate effectively
- Self-starter able to prioritize and handle various tasks simultaneously
- Ability to adapt to changing priorities and unexpected situations
- Proficiency required in reading and writing and mathematics
- Ability to lift a minimum of 25 lbs. and perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances
- Standing for long periods of time and ability to work in an environment with varying temperatures