Housekeeping Attendant

Job Summary:

The House Attendant-Turn Down provides exceptional turndown service for guest rooms at Marriott Palmetto Resort & Spa. This role involves cleaning and refreshing guest rooms as needed, ensuring a high level of cleanliness and comfort for our guests.

Responsibilities:

• Qualifications:
  • High School diploma or equivalent and/or experience in a hotel or a related field is preferred.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high-pressure situations.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
• Key Responsibilities:
  • Approach all encounters with guests and employees in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Provide turndown service to assigned guest rooms and suites.
  • Clean and refresh guest rooms as needed.
  • Restock the required number of guest rooms per shift.
  • Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guest rooms.
  • Keep all hallways public areas and closets clean neat and vacuumed.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for Lost and Found according to the standards.
  • Follow all procedures as outlined by the Housekeeping Manager.
  • Other duties as required.