Retail Sales Associate

2 weeks ago

Virginia Beach, Virginia, United States Cox Communications Full time
About the Role

Cox Communications is seeking a highly skilled Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for creating exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Explain and demonstrate product capabilities to customers, providing personalized solutions to meet their needs.
  • Meet or exceed targets for customer experience, sales, and retention.
  • Assist with store opening and closing procedures, ensuring a seamless customer experience.
  • Handle cash and credit transactions accurately and efficiently.
  • Participate in workshops, special events, and product demos to stay up-to-date on Cox products and services.
  • Support colleagues in achieving sales and customer experience goals.
  • Continuously expand knowledge of Cox products and services, as well as competitor offerings, through regular training and development opportunities.
What We Offer

Cox Communications is committed to providing a competitive compensation package, including a full-time hourly base rate, monthly targeted commissions, and uncapped commission potential. Additionally, we offer a range of benefits, including comprehensive medical benefits, 401(k) matching, and paid time off.

Requirements
  • High school diploma or equivalent required; some college experience preferred.
  • Ability to meet established sales, retention, and customer experience targets.
  • Strong interpersonal and communication skills, with a consultative approach to selling products and services.
  • Ability to build relationships and adapt to a diverse customer base.
  • Ability to multitask and prioritize in a fast-paced team environment.
  • Computer literacy and aptitude for learning communication products and services.
  • Willingness to work a flexible schedule, including weekends, evenings, and holidays.
About Us

Cox Communications is a leading provider of telecommunications and media services, committed to creating moments of real human connection. We offer a dynamic and inclusive work environment, with opportunities for growth and development across our organization.

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