Business Systems Analyst

1 month ago


Miami, United States Norwegian Cruise Line Holdings Ltd. Full time
Business Analyst Job Description

At Norwegian Cruise Line Holdings Ltd., we are seeking a skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in partnering with business units across the organization to understand and document capabilities needed to address business challenges.

Key Responsibilities:

  • Document system requirements, including integration between multiple systems, and define scope and objectives.
  • Assist in the creation of system specifications that drive system development and implementation.
  • Evaluate user requests for system automation to determine feasibility and technical requirements.
  • Facilitate meetings and workshops to elicit business requirements and liaise with users.
  • Work with business and IT team members to map existing processes and design improved ones.
  • Assess and analyze existing processes and data to identify improvement opportunities and present findings to stakeholders.
  • Work with stakeholders throughout the project life-cycle to define, design, and implement software solutions.
  • Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancements, and implementations.
  • Identify improvement opportunities and conduct cost-benefit analysis to build a business case for solution implementation.
  • Lead or participate in multiple projects by completing and updating project documentation, managing project scope, and adjusting schedules as needed.

Requirements:

  • Bachelor's Degree in information technology, business administration, hotel management, or a related field of study.
  • 3-5 years of experience in business process design or requirements gathering and translating business requirements for development.
  • Experience with Agile and/or Waterfall methodologies and travel or hospitality web/reservation system experience preferred.
  • Strong technical skills and/or highly skilled user of reservations application used within the enterprise.

What We Offer:

At Norwegian Cruise Line Holdings Ltd., we offer a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.



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