Business Systems Analyst
1 month ago
At Norwegian Cruise Line Holdings Ltd., we are seeking a skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in partnering with business units across the organization to understand and document capabilities needed to address business challenges.
Key Responsibilities:
- Document system requirements, including integration between multiple systems, and define scope and objectives.
- Assist in the creation of system specifications that drive system development and implementation.
- Evaluate user requests for system automation to determine feasibility and technical requirements.
- Facilitate meetings and workshops to elicit business requirements and liaise with users.
- Work with business and IT team members to map existing processes and design improved ones.
- Assess and analyze existing processes and data to identify improvement opportunities and present findings to stakeholders.
- Work with stakeholders throughout the project life-cycle to define, design, and implement software solutions.
- Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancements, and implementations.
- Identify improvement opportunities and conduct cost-benefit analysis to build a business case for solution implementation.
- Lead or participate in multiple projects by completing and updating project documentation, managing project scope, and adjusting schedules as needed.
Requirements:
- Bachelor's Degree in information technology, business administration, hotel management, or a related field of study.
- 3-5 years of experience in business process design or requirements gathering and translating business requirements for development.
- Experience with Agile and/or Waterfall methodologies and travel or hospitality web/reservation system experience preferred.
- Strong technical skills and/or highly skilled user of reservations application used within the enterprise.
What We Offer:
At Norwegian Cruise Line Holdings Ltd., we offer a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.
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