Xfinity Retail Sales Consultant
1 month ago
As a Sales Consultant for Xfinity Retail, you will play a key role in assisting and consulting with customers on our products and services. You will utilize your knowledge, skills, and technology to achieve a world-class sales and service experience. This role requires moderate supervision and accountability for individual results and impact on the team.
Key Responsibilities- Represent Xfinity products and services by sharing and demonstrating product and sales know-how with customers.
- Provide product demonstrations to educate customers on full product capabilities and increase their experience.
- Take a customer-first approach with all customer interactions, listening and evaluating customer needs, and providing appropriate solutions.
- Achieve sales and customer experience goals and objectives.
- Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and handle all company products/services and gain their consent.
- Perform operational and administrative tasks, partnering with customer care to resolve customer issues as needed.
- Demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
- Align with all company and retail operational policies and procedures.
- Complete training requirements and engage in team huddles and learning.
- Able to work a flexible schedule, including evenings, weekends, holidays, variable schedules, and overtime as needed.
- Development and Advancement Opportunities
- Parental Leave
- Vacation
- Employee Resource Groups
- Day 1 Medical/Dental/Vision Insurance
- 401k Matching
- Discounted Services (must reside in the footprint)
- Xfinity Mobile Discounts
- Many more benefits and perks
- High School Diploma / GED (Required)
- 2-5 Years of Relative Work Experience
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