Customer Service Coordinator

4 days ago


Ankeny, Iowa, United States GXO Logistics Full time

Unlock Your Potential in Logistics

GXO Logistics is a leading provider of cutting-edge supply chain solutions, and we're seeking a talented Customer Service Representative to join our team. As a key member of our logistics team, you'll play a crucial role in maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory management, creating packaging slips and reports, and fulfilling customer orders.

Key Responsibilities:

  • Coordinate workload allocation among warehouse workers, material handlers, and drivers
  • Prepare work orders, troubleshoot orders, and resolve discrepancies as needed
  • Assign and release orders sent for loading and unloading
  • Allocate and research inventory for orders
  • Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)
  • Maintain and generate required reports
  • Process, audit, and file various documentation

Requirements:

  • Proficiency in Microsoft Office
  • Ability to communicate effectively with carriers, customers, employees, and management
  • Proven ability to multitask and prioritize workload in a fast-paced environment

We Offer:

A competitive compensation package, including full health insurance, 401(k), life insurance, disability, and more. If you're excited about the challenge of working for a rapidly growing global company, we have an opportunity for you to grow with GXO.



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