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Customer Service Representative

2 months ago

Little Elm, Texas, United States Lapels Dry Cleaning Full time
{"Job Title": "Customer Service Representative", "Job Description": "Responsibilities

As a Customer Service Representative at Lapels Dry Cleaning, you will be responsible for providing exceptional customer service to our clients. Your duties will include:

  • Greeting customers and assisting them with their dry cleaning needs
  • Registering new customers to our Point of Sales system
  • Receiving and inventorying customer garments
  • Generating customer invoices and receiving payments
  • Classifying and tagging garments for laundry and/or dry cleaning
  • Solving customer problems as needed
  • Inspecting finished garments to ensure they meet our quality control standards
  • Assembling finished garments and bagging completed orders
Requirements

To be successful in this role, you must be able to:

  • Represent the Lapels brand and culture
  • Work a variety of shifts, including weekdays and every other Saturday
  • Be punctual and reliable
  • Have strong attention to detail and be able to follow instructions
  • Be able to work on your feet for long periods of time
  • Have full mobility of the body to reach clothing on top of the conveyor belt
  • Be able to lift up to 35 pounds
  • Have basic keyboard and computer skills
About Lapels Dry Cleaning

Lapels Dry Cleaning is a unique dry cleaning operation that features a boutique-like, environmentally friendly dry cleaning experience. We have pioneered a program that sets us apart from other dry cleaners and we are looking for someone to join our team who shares our commitment to exceptional customer service and quality.

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