Customer Service Representative
2 months ago
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Lapels Dry Cleaning. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer transactions, and maintaining a clean and organized store environment.
Responsibilities- Customer Service: Greet customers in a friendly and professional manner, respond to customer inquiries, and resolve customer complaints in a timely and efficient manner.
- Transaction Processing: Process customer transactions, including receiving and inventorying customer garments, generating customer invoices, and receiving customer payments.
- Store Maintenance: Maintain a clean and organized store environment, including dusting, vacuuming, and restocking shelves.
- Quality Control: Inspect finished garments to ensure they meet Lapels' quality control standards.
- Teamwork: Work collaboratively with other team members to achieve store goals and objectives.
- Education: High school diploma or equivalent required.
- Experience: Previous customer service experience preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic computer skills.
- Physical Demands: Ability to stand for long periods, lift up to 35 pounds, and reach clothing on top conveyor belt.
Lapels Dry Cleaning is a leading provider of dry cleaning services, committed to providing exceptional customer service and quality cleaning solutions. We are proud to offer a unique and environmentally friendly dry cleaning experience.
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