Customer Service Representative

2 months ago


Little Elm, Texas, United States Lapels Dry Cleaning Full time
Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Lapels Dry Cleaning. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer transactions, and maintaining a clean and organized store environment.

Responsibilities
  • Customer Service: Greet customers in a friendly and professional manner, respond to customer inquiries, and resolve customer complaints in a timely and efficient manner.
  • Transaction Processing: Process customer transactions, including receiving and inventorying customer garments, generating customer invoices, and receiving customer payments.
  • Store Maintenance: Maintain a clean and organized store environment, including dusting, vacuuming, and restocking shelves.
  • Quality Control: Inspect finished garments to ensure they meet Lapels' quality control standards.
  • Teamwork: Work collaboratively with other team members to achieve store goals and objectives.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous customer service experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic computer skills.
  • Physical Demands: Ability to stand for long periods, lift up to 35 pounds, and reach clothing on top conveyor belt.
Company Information

Lapels Dry Cleaning is a leading provider of dry cleaning services, committed to providing exceptional customer service and quality cleaning solutions. We are proud to offer a unique and environmentally friendly dry cleaning experience.



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