Customer Service Representative

1 day ago


Elizabeth City, North Carolina, United States Royal Farms Full time
Job Summary
A Customer Service Associate plays a vital role in ensuring an exceptional customer experience at Royal Farms. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Provide outstanding customer service by greeting customers, responding to their needs, and resolving issues promptly.
  • Operate the cash register, scan items, and handle different methods of payment while maintaining proper cash levels in the register drawer.
  • Perform duties related to Customer Self-Service machines, including troubleshooting equipment and assisting customers with items that are not available for self-checkout.
  • Prepare made-to-order food and beverages according to recipe or customer specifications.
  • Replenish products and supplies, check expiration codes, and face all items to ensure the store is always stocked.

Requirements:
The ideal candidate for this position should be at least 17 years old and possess strong written, verbal, and interpersonal communication skills. They should also have organizational skills, decision-making skills, and basic math skills. The ability to lift and carry 50 lbs is required, as well as standing and lifting for up to eight hours per day.

Salary Estimate: $12-$15 per hour.

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