Customer Service Associate Representative
1 day ago
About Royal Farms
At Royal Farms, we are dedicated to delivering exceptional customer experiences. Our Customer Service Associates play a vital role in ensuring our customers receive outstanding service by providing a friendly environment and maintaining outstanding standards.
Duties and Responsibilities
- Ensure every customer receives outstanding service by greeting and acknowledging them, demonstrating product knowledge, and performing all other components of customer service.
- Respond to customer requests in a timely manner, including answering customers' questions about merchandise and advising customers on merchandise selection.
- Communicate with the leadership team regarding customer requests, vendor-related concerns, and damages in products.
- Operate the cash register, scan items, bag merchandise, and properly handle different methods of payment. Maintain proper cash levels in the register drawer.
- Perform tasks related to food service, general housekeeping, and other functions to ensure an exceptional customer experience.
Requirements
- Must be at least 17 years old.
- Possess strong written, verbal, and interpersonal communication skills.
- Possess organizational skills and decision-making skills.
- Have earned a high school diploma or GED (preferred).
- Utilize basic math skills and basic computer skills.
- Exhibit acceptance of authority.
- Be able to lift and carry 50 pounds.
Salary and Benefits
We offer a competitive salary of approximately $15-20 per hour, depending on location and experience. In addition to a competitive salary, we provide a comprehensive benefits package that includes health insurance, paid time off, and opportunities for advancement.
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