Customer Service Associate Representative

1 day ago


Elizabeth City, North Carolina, United States Royal Farms Full time

About Royal Farms

At Royal Farms, we are dedicated to delivering exceptional customer experiences. Our Customer Service Associates play a vital role in ensuring our customers receive outstanding service by providing a friendly environment and maintaining outstanding standards.

Duties and Responsibilities

  • Ensure every customer receives outstanding service by greeting and acknowledging them, demonstrating product knowledge, and performing all other components of customer service.
  • Respond to customer requests in a timely manner, including answering customers' questions about merchandise and advising customers on merchandise selection.
  • Communicate with the leadership team regarding customer requests, vendor-related concerns, and damages in products.
  • Operate the cash register, scan items, bag merchandise, and properly handle different methods of payment. Maintain proper cash levels in the register drawer.
  • Perform tasks related to food service, general housekeeping, and other functions to ensure an exceptional customer experience.

Requirements

  • Must be at least 17 years old.
  • Possess strong written, verbal, and interpersonal communication skills.
  • Possess organizational skills and decision-making skills.
  • Have earned a high school diploma or GED (preferred).
  • Utilize basic math skills and basic computer skills.
  • Exhibit acceptance of authority.
  • Be able to lift and carry 50 pounds.

Salary and Benefits

We offer a competitive salary of approximately $15-20 per hour, depending on location and experience. In addition to a competitive salary, we provide a comprehensive benefits package that includes health insurance, paid time off, and opportunities for advancement.



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