Shift Operations Manager
7 days ago
Job Summary
Pizza Venture of San Antonio is seeking a highly skilled and experienced Shift Operations Manager to oversee the daily operations of our restaurant. As a Shift Operations Manager, you will be responsible for ensuring the highest level of customer satisfaction, quality products, and efficient operations.
Key Responsibilities
- Customer Service: Provide prompt and friendly customer service to ensure customer satisfaction and loyalty.
- Quality Control: Ensure that all products meet the highest quality standards and are prepared according to company procedures.
- Team Management: Supervise and train a team of employees to ensure they are equipped to provide excellent customer service and maintain high-quality products.
- Operations Management: Manage the day-to-day operations of the restaurant, including inventory management, cash handling, and maintaining a clean and safe work environment.
- Problem-Solving: Identify and resolve any issues that may arise during shifts, ensuring that customer satisfaction and quality products are maintained.
Requirements
- Education: High school diploma or equivalent required.
- Experience: 1-2 years of experience in a supervisory or management role in the food service industry.
- Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and strong problem-solving skills.
- Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and work in a fast-paced environment.
Working Conditions:
- Work Environment: Restaurant environment with frequent exposure to heat, noise, and cleaning chemicals.
- Shifts: Varied shifts, including evenings, weekends, and holidays.
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