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Customer Service Representative

2 months ago

Mauston, Wisconsin, United States Yoh Full time
Job Summary

We are seeking a highly skilled Customer Analyst and Advisor to join our team at Yoh. As a key member of our organization, you will be responsible for providing exceptional client management services to our member companies and other stakeholders.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and effective manner
  • Perform data analytics and account management functions to drive business growth and customer satisfaction
  • Develop and maintain strong relationships with customers and internal stakeholders
  • Stay up-to-date on industry trends and developments to provide expert advice and guidance
Requirements
  • Bachelor's degree in business, marketing, finance, data analytics, mathematics, or engineering
  • Minimum 2 years of experience in client management or customer experience related position
  • Excellent written and verbal communication skills
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
Preferred Qualifications
  • Background in marketing, data analytics, client support, or finance
  • Interest in the energy industry
  • Proficiency in Excel, Word, and PowerPoint
What We Offer

We offer a competitive salary range of $25-$30 per hour, depending on experience and qualifications. We are an equal opportunity employer and welcome applications from diverse candidates.