Social Services Coordinator

2 weeks ago

Wilmington, Delaware, United States Christiana Care Full time
Job Summary:

The Social Worker will work as a team member of the William J. Holloway Community Program, addressing potential barriers to care by facilitating and coordinating connection to available resources to ensure patients can access care, including Ryan White and ADAP funding for patients infected with HIV. This position will assist patients and their families in adjusting to personal and environmental difficulties which predispose illness or interfere with medical care as it relates to the patients HIV infection.

Key Responsibilities:

Participate as a member of the practice care team, focused on addressing financial barriers to care, care coordination, and connecting to available community resources to address social care needs of patients.
Maintain a current knowledge base of HIV disease process, utilizing knowledge to appropriately assess patient needs and implement or facilitate appropriate intervention.
Act as a resource person and assist in educational efforts involving HIV, with particular emphasis on psychosocial factors.
Conduct financial screening for Ryan White, ADAP and ADAP co-pay services in keeping with established organizational and Division of Public Health policies.
Assist eligible patients in enrollment into Delaware Medicaid or private insurance through the ACA Marketplace, utilizing MAGI process to determine and document current FPL level.
Evaluate and provide psychosocial support to patients and their families/significant others.
Assist patients in accessing appropriate supportive services in the community.
Maintain current knowledge of resources available to assist other health care providers and HIV program staff in coordination of care.
Collaborate with community case managers and community agencies to provide a comprehensive continuum of patient care and to maximize utilization of available resources.
Maintain pertinent and timely documentation in patient's medical charts and departmental records.
Demonstrate skills and knowledge necessary to provide care appropriate to adolescent, adult and geriatric patients, including knowledge of growth and development, the ability to obtain and interpret information to identify patient needs, and to provide the care needed.
Adhere to ChristianaCare policy regarding release of information, patient privacy and confidentiality, and discern when PHI should be shared to best coordinate care.
Participate in departmental meetings, multidisciplinary team meetings, case reviews, and contribute to performance indicators for the program.
Assist in data collection, CAREWare database entry, maintenance of required patient records, and quality assurance monitors when appropriate.
Perform assigned work safely, adhering to established departmental safety rules and practices.
Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Represent Christiana Care and the William J Holloway Community Program in a positive, professional manner.
Obtain requisite CEUs for license renewal as well as attends mandatory education programs necessary to provide expert client care, regardless of whether or not CEUs are offered.
Performs other related duties as required.

Requirements:

Bachelors degree in social work or related field from an accredited college/university required.
Masters degree in social work (MSW) from an accredited graduate school of Social Work preferred.
Licensed BSW or MSW as required by the state of Delaware.
Demonstrated interest in HIV patient management.
Bilingual language skills are a plus.

Special Requirements:

Licensed BSW or MSW

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