Claims Support Specialist

3 weeks ago


Chicago, Illinois, United States Old Republic Professional Full time

Job Overview

The Claims Support Specialist is responsible for assisting a team of claims attorneys in the efficient processing of new claim notices, opening new claim files, and managing claim bordereau information. This role involves reviewing lawsuits and communications received from insurance brokers and insureds.

Key Responsibilities

  • Timely review, opening, and organization of new claim files for notices submitted for coverage to ORPRO.
  • Assist supervising attorneys in identifying potential trends in matters submitted for coverage to ORPRO.
  • Review legal and vendor invoices, prepare check requests, and assist claims counsel in processing payments.
  • Coordinate and complete special end-to-end projects as determined by supervising claims attorneys.
  • Assist with excess Lawyers Professional Liability (LPL) claim files, excess Employment Practice Liability (EPL) claim files, and other low severity claim files as needed under the supervision of designated claims attorney(s).
  • Prepare initial correspondence and reports and effectively track LPL and EPL bordereau information under the supervision of claims attorney(s).
  • Actively monitor and request information for low severity claim files under the supervision of LPL and EPL claims counsel.

Requirements

  • A bachelor's degree preferred, not required.
  • 2+ years of insurance or law firm experience preferred.
  • A basic understanding of insurance, legal, and law firm processes and procedures.
  • Experience maintaining confidentiality of work-related information and materials.
  • Excellent time management skills, including outstanding organization, high-level prioritization, and ability to multi-task while maintaining attention to detail.
  • Excellent and efficient written and verbal communication skills.
  • A self-starter who enjoys working collaboratively within a team, learning from others across the organization, yet also comfortable working independently or with limited supervision as appropriate.
  • Advanced technical experience with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint.
  • Experience maintaining confidentiality of work-related information and materials.

About Old Republic Professional

Old Republic Professional is a subsidiary of Old Republic International Corporation, one of the nation's 50 largest shareholder-owned insurance businesses and a member of the Fortune 500 listing of America's largest companies. We have provided Directors and Officers liability insurance and Lawyers Professional liability insurance for over 35 years and now offer a wide array of management liability and professional liability products across an expanding national footprint in the U.S.

Culture

We value work-life balance, have a collaborative work culture, and offer competitive wages, an excellent benefits package, and a friendly, team-oriented environment. We encourage and reward the professional growth of our employees.



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