Store Manager
19 hours ago
Job Summary:
The Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager.
Key Responsibilities:- Lead the sales floor and coach and develop the team to achieve sales goals.
- Ensure operational excellence through visual merchandising, payroll management, inventory control, and delivering on operational standards.
- Drive consistency in performance and execution through business insights and actions to deliver results.
- Coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team, and operations.
- Own or oversee the weekly schedules of leaders and associates.
- Possession for Victoria's Secret Brand.
- Ability to improve customer satisfaction and drive customer loyalty.
- Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
- A sense of self-awareness with an interest in seeking feedback to improve and develop.
- Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
- Ability to monitor/track progress and incorporate feedback into decision-making.
- Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
- Experience with influencing cross-functional partners in informal and formal settings to get things done.
- Ability to work nights, weekends, and a flexible schedule.
- Ability to stand for long periods and frequently bend, kneel, and lift.
- Ability to use technology (headsets, mobile devices, computers).
- 10+ years of retail leadership experience preferred.
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