Associate Director, Quality Program Adoption and Implementation

1 week ago


Foster City, California, United States BioSpace, Inc. Full time
Job Summary

We are seeking an experienced Associate Director to lead our global quality initiatives and drive the adoption of quality programs across our organization. As a key member of our Quality Systems and Compliance team, you will be responsible for overseeing the implementation of quality initiatives and ensuring their successful adoption by our stakeholders.

Key Responsibilities
  • Develop and implement innovative strategies to maximize engagement and adoption of quality programs
  • Establish communication strategies and structured organizational change management frameworks to ensure effective adoption of quality systems and technologies
  • Mature the knowledge management program and optimize collaboration tools as communication vehicles
  • Identify stakeholders, assess organizational readiness, and recommend change management plans to anticipate areas of resistance and maximize adoption
  • Propose and implement plans to resolve complex issues and execute corrective actions
  • Manage and develop relationships with diverse stakeholders to secure cross-functional collaboration and engagement
  • Create change narratives and communications plans that synthesize and simplify critical information with a focus on informing, engaging, and connecting all employees to a larger strategic focus
  • Benchmark quality processes against performance metrics to identify improvement opportunities and implement routine process changes to improve organizational performance and operations
  • Provide change management support for initiatives in partnership with stakeholder organizations across the enterprise
  • Support budget creation and resource allocation decision-making within the organization
Requirements
  • Bachelor's degree with 10+ years of relevant work experience in organizational change management, communications, process analysis, and process improvement
  • 8+ years of relevant experience with a Master's degree
  • Includes 2 years of relevant experience in the biotechnology or pharmaceuticals industry
  • Experience and knowledge of change management principles, methodologies, and tools
  • Exceptional communication skills, both written and verbal
  • Excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
Preferred Qualifications
  • Change management certification or designation desired
  • Experience with large-scale organizational change efforts utilizing process discovery, capabilities mapping, and knowledge mapping to determine change strategies
  • Experience at translating requirements between IT functions and the business
  • Proficiency with Microsoft Office suite, including PowerPoint, SharePoint, Microsoft Teams, and with modern content management tools
  • Successful experience working independently and with large-scale interdisciplinary teams to achieve results
  • Able to collaborate with virtual and remote team members across global time-zones
  • Experience with digital adoption tools
What We Offer

We offer a competitive salary range of $177,000 to $230,000, depending on experience and qualifications. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives, paid time off, and a benefits package, including company-sponsored medical, dental, vision, and life insurance plans.

Please note that actual compensation will vary based on individual circumstances. For additional benefits information, please visit our website.



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