Customer Experience Operations Supervisor

6 days ago


Boulder, Colorado, United States Albertsons Companies, Inc. Full time
Job Title: Customer Experience Operations Supervisor

Company Overview: At Albertsons Companies, Inc., we strive to deliver an exceptional customer experience through effective team management. Our leaders play a crucial role in driving business results while ensuring employee engagement and satisfaction.

Salary: $68,000 - $85,000 per year (estimated)

Job Description: This role involves overseeing daily operations to guarantee timely order fulfillment and high-quality customer interactions. The supervisor will work closely with the team to identify areas for improvement and implement solutions to drive success. Key responsibilities include:
  1. Leading a team of associates to meet customer expectations
  2. Ensuring efficient processes and streamlined operations
  3. Fostering a positive and inclusive work environment


Required Skills and Qualifications:
  • Proven leadership experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to analyze data and drive business decisions


Benefits:
  • Attractive compensation and benefits package
  • Ongoing training and development opportunities
  • A supportive and dynamic work culture


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