Loyalty and Customer Experience Advocate
3 days ago
Key Responsibilities:
- Develop and implement strategies to retain existing customers through empathetic communication and issue resolution.
- Collaborate with various departments to rectify customer concerns and provide solutions.
- Work closely with customers to understand their needs and preferences, and develop tailored solutions to meet those needs.
- Analyze customer data to identify trends and opportunities for growth and improvement.
Requirements:
- 2-5 years of experience in a sales or customer-facing role.
- Demonstrated ability to work independently with moderate guidance.
- Strong problem-solving, communication, and adaptability skills.
What We Offer:
- A competitive base pay of $17.75 per hour.
- The potential for significant upside above targeted earnings through commission.
- A comprehensive benefits package, including best-in-class benefits to support your physical, financial, and emotional well-being.
Salary Estimate: Based on industry standards and market research, we estimate that this role offers a salary range of $27.37 per hour, which includes a base pay of $17.75 per hour and the potential for significant upside above targeted earnings through commission.
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