Pest Control Call Center Manager
4 weeks ago
We are seeking a highly skilled Pest Control Call Center Manager / Customer Service Supervisor to join our team at Rowland Pest Management, Inc. in New Smyrna Beach, FL. As a key member of our office, you will be responsible for managing our customer service representatives and overseeing our office operations.
This is a full-time position that offers a competitive salary of $50,000-$65,000/year, plus awesome benefits, including full health insurance, paid time off (PTO), and paid training. We pride ourselves on our upbeat work environment, fun co-workers, and incredibly supportive management.
Key Responsibilities
- Manage and supervise a team of customer service representatives
- Oversee office operations, including scheduling and lead management
- Provide guidance and coaching to team members on proper phone communications and customer service skills
- Ensure high levels of customer satisfaction and a positive experience for all customers
Requirements
- Call center or office management experience
- Proficiency with technology
- Excellent communication and leadership skills
What We Offer
- A competitive salary and benefits package
- A supportive and collaborative work environment
- Opportunities for professional growth and development
How to Apply
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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